Sales Policy

Effective Date: February 7, 2025

At HeaterToxicFix, we are committed to providing high-quality air conditioning solutions and excellent customer service. Our Sales Policy outlines the terms and conditions that govern all purchases made through our website. By placing an order with us, you agree to comply with the policies outlined below.

1. Order Processing & Confirmation

  • All orders placed on HeaterToxicFix.com are subject to acceptance and availability.
  • Once an order is placed, you will receive an order confirmation email containing your order details and estimated processing time.
  • If any issues arise (e.g., out-of-stock products or payment issues), we will notify you immediately and provide alternative solutions.

2. Pricing & Payment Terms

  • All prices displayed on our website are listed in U.S. Dollars (USD) and are subject to change without prior notice.
  • Prices include applicable taxes where required by law but do not include shipping fees, which are calculated at checkout.
  • We accept the following payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Bank Transfers (for bulk or business orders)
  • Full payment must be received before an order is processed and shipped.

3. Product Availability & Out-of-Stock Items

  • While we strive to keep all products in stock, availability may change due to demand.
  • If an item is out of stock after you place an order, we will offer three options:
    1. Wait for restocking – You can keep your order active, and we will ship it as soon as the product is available.
    2. Replace with an alternative – You may choose a similar product of equal value.
    3. Full refund – If you do not wish to wait or replace the item, we will process a full refund.

4. Cancellations & Order Modifications

  • Orders can only be canceled or modified within 24 hours after placement.
  • If an order has already been shipped, it cannot be canceled, but you may return it under our Refund and Returns Policy.
  • To request a cancellation or modification, please contact info@heatertoxicfix.com or call 914-830-8597 immediately.

5. Shipping & Delivery

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Delivery times vary based on location and shipping method. See our Delivery Policy for more details.
  • HeaterToxicFix is not responsible for shipping delays caused by carriers, weather conditions, or customs clearance.

6. Warranty & Product Guarantee

  • Most of our products come with a limited manufacturer’s warranty against defects.
  • Warranty coverage varies by product and brand. Please check the product listing for specific warranty details.
  • If you experience an issue covered under warranty, contact our Customer Support Team for assistance.

7. Customer Support & Dispute Resolution

  • Our team is available to assist with any questions or concerns regarding your order. Contact us via email at info@heatertoxicfix.com or by phone at 914-830-8597.
  • If a dispute arises regarding a purchase, we will make every effort to resolve it amicably.

Contact Information

For any inquiries about our Sales Policy, please reach out to:

📧 Email: info@heatertoxicfix.com
📞 Phone: 914-830-8597
📍 Address: 99 Deans Lane, Westbury, New York, United States

Thank you for choosing HeaterToxicFix—your trusted source for high-performance air conditioning solutions!